Shipping & Payment Info

Local Delivery:
- We offer local delivery services within our designated areas.
- Delivery fees range from $10 to $20, depending on the delivery location.
Local and International Shipping:
- We ship both locally and internationally.
- Shipping costs are calculated and estimated at checkout based on the weight, dimensions, and destination of your order.
Shipping Zones:
- We support shipping within Canada (local) and internationally (global).
- At checkout, you can see if your location qualifies for local or international shipping options.
Order Processing and Delivery Times:
- Orders are typically processed within 1-3 business days.
- Delivery times vary based on the shipping option selected and destination:
  - Local Delivery: 1-3 business days.
  - Standard International Shipping: 7-14 business days.
  - Expedited Shipping: Faster options are available for an additional fee.

Returns:
- We accept returns within 15 days of delivery for unused and unopened items.
- To initiate a return, contact our support team with your order details.
- Customers are responsible for return shipping costs unless the product was defective or an error occurred on our end.
Exchanges:
- Exchanges are accepted for items that are defective or damaged upon arrival.
- Please contact us within 7 days of delivery with a photo of the damage.
Damages and Lost Packages:
- If an item arrives damaged, we will replace it or offer a refund.
- In the case of lost packages, we will investigate with the shipping carrier. If confirmed lost, a replacement or refund will be issued.

Payment Options:
- We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
- Payments are processed securely at checkout.
Payment Requirements:
- Full payment is required at the time of checkout.
- All transactions are secured to protect your information.

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